We recommend not using an AOL address for contacting us. Most of the time there isn't a problem, but many AOL users do not receive replies from us--not even in a spam folder.
If you don't receive a reply, you should check to make sure it didn't accidentally land in your junk/spam folder.
If there's a problem with your order, or we need more info, it must be done through email--so it's important to supply a valid email address.